Hi. I'm Eva.

/iːva, eɪva, ɛva/ - your choice

I am a Singapore based, China born, female designer. A designer who wishes to create positive changes in this world.

WorkEducation PassionSkillsContact

WORK

2023 Feb - present

Airwallex

Staff Product Designer

Leading the design of various projects within Spend Management domains, including Cards, Account Payables (Bills, Vendor, Purchase Order), Mobile app and Requests, ranging from new feature beta to general releases, as well as feature enhancements to all existing users
Pioneered various new design patterns, defining complex object relationship and product logic.
Key product examples include

  • 2023 - Cards redesign
  • 2023 - Card replacement
  • 2023 - Multi-conditional approvals workflow
  • 2023 - Design content guidelines
  • 2024 - Vendor management
  • 2024 - Mobile IA redesign
  • 2024 - Bills enhancements
  • 2025 - Physical card delivery tracking, card spend analytics
  • 2025 - Project Person
  • 2025 - Spend request product launch
  • 2025 - Transaction enrichment for merchant and categories
  • 2025 - Card art generator PoC
  • and many more...

2021 Sep - 2022 Dec

Johnson & Johnson

Lead Digital Experience Designer

Leading the Digital Experience Design capability (team of 5); leading the business development, scoping, resource, and project planning; overseeing 7 projects across various business functions;
Initiated & planned career development discussions & team culture building;
Develop subject matter expertise in the Janssen Pharmaceutical business pillar;
Establish credibility and continual partnership with business stakeholders;
Lead the design & build phase of various projects with complex systems, business insight & multi-disciplinary teams, e.g.: -
The regional Burden of Disease platform - discover and dissect business user insights across 8 functions; translate insights into useful and valuable data visualization & platform experiences; lead designers from internal team and external vendor teams; work closely with a multi-functional team of business stakeholders, technology & data science team, etc.
Led and involved in strategic development & storytelling for several initiatives, e.g.: -
Working with partners in Japan on a PoC validation & continual proposal for a Patient Experience initiative; Led the storyboarding & concept for a Mixed Reality storytelling initiative in the MedTech business pillar.

2021 May - 2023 Feb

MoneyFitt

Head of Design/Consultant

Consulted & co-shaped the UX & strategic development of the MoneyFitt™ app and its other service offerings; led the design of the MoneyFitt™ app, brand guidelines, and other service collateral materials, etc.
*No conflict of interest. All the work was done outside of employment hours. The majority of the work was voluntary.

2019 Dec - 2021 Sep

Singtel

Experience Designer

Main designer in the agile team for My Singtel app. Designed and launched multiple customer engagement projects. Drive design decisions based on research and data, collaborate with other designers, and advocate for active collaborations. Contribute to the design system library.

2016 Sep - 2019 Dec

Citibank

UX designer

Designed, enhanced, and initiated various features and products for both internal users and clients; evaluated customer engagement journeys and designed for various client segments. Daily work-scope includes holistic understanding of requirements, ideation, user-flow mapping, wireframing, rapid prototyping, creating low- to high- fidelity designs, design feedback & iterations, etc.

Most proud of: Conversational banking & servicing | CRM dashboard revamp | Juggle: financial wellness

2015 Dec - 2016 Mar

AURESO

UX Intern

Responsible for the UX design of the company’s retail product development on the mobile platform.

EDUCATION

2026+

Imperial College London

MBA

Coming soon; starting in Jan 2026

2023 Mar - 2025 Mar

Harvard Business School Online

Certificate of Specialization in Strategy

Completed various courses, including

  • 2023 - CORe (3 courses - Business Analytics, Economics for Managers, Financial Accounting)
  • 2024 - Business Strategy
  • 2024 - Disruptive Strategy
  • 2025 - Strategy Execution

2019 Jun - Jul

Harvard Graduate School of Design

Design Discovery

Attended Harvard Design Discovery program in Architecture

2012 Aug - 2016 Jun

National University of Singapore

B. Eng Honours Degree Distinction (CAP 4.40)

Majored in Mechanical Engineering
SM2 PRC Scholarship
Dean’s list 2013
Design Centric Program 2013 - 2016

Published and presented Design and Development of Dew: An Emotional Social-Interactive Robot on the 8th International Conference, ICSR 2016, Kansas City

2015 Apr - Aug

Technische Universität München

Student Exchange

Student exchange program in Maschinenbau (Mechanical Engineering)

PASSION

#World wanderer

20+ countries, 9 solo

11 in Europe, 6 in Asia, UK, US, Australia

#Fitness enthusiast

CrossFit, Aerial, Spartans

CrossFit level 2 certified trainer - 2025

Crossfit coach
Aerial dance instructor
Hyrox Worldchampionship
Various Spartan races with podium
Completed Race to the King ultra-trail Marathon 53 miles - 2017

#Learning & self improvements

Strategy and business acumen

Certificate of Specialisation in Strategy - HBS Online · 2025

Various courses, including CORe ·2023, Business Strategy · 2024, Strategy execution · 2025

Designer designing designs

IDEOU Foundations in Design Thinking
Interaction Design Foundation (various)

Skills

#Strength

Strategic

Problem solving
Visionary
Multi-perspective & multi-disciplinary
Big picture


Driven

Self-initiated
Fast and eager learner
Observant
Detail oriented


Leadership

Aspiring leader
Design influences and impacts
Evangelise design
...


#Design

Methodologies

Strategic design
Design thinking
Data driven design
User testings


Product design

Service design
Information Architecture
Journey Mapping
Low to High Fidelity
Rapid Prototyping


Product management

Scoping
Project planning
Prioritisation
Persuation
Alignments


Others

Graphic design
Simple video production
Simple 3D design
...


Main tools

Figma, Cursor, HTML / CSS
(last gen) Sketch, ProtoPie
Adobe Suites (Ps, Ai, Id, Ae, Pr, Xd), C4D, SolidWorks
Eyes, heart, hands, and good old pen & paper
...

#Communication

Chinese

Fluent - Mother tongue

Mandrin only, no dialect


English

Fluent - just not mother tongue

A little bit of Singlish too


German

Beginner to intermediate

Design

Design is a form of communication


Drums

Music, too, is a form of communication

#Others

Sparks

Problem solving, hands on
A visionary, imaginative, big picture
Self-initiated & driven, empathetic, observant
Fast & eager learner, work well both in teams & independently